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UIEtips: The $300 Million Button

In today’s UIEtips, I tell a story about a client who found a way to dramatically increase their e-commerce site’s revenues with a couple of simple changes. While the story is interesting, the story-behind-the-story is just as interesting. The client had hired us because they were concerned about checkout-process abandonment. Their analytics were showing a 13% drop off in sales, which,...
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UIEtips: Anatomy of an Iteration

The iteration is a basic tool for successful designs. We’ve found that the teams that iterate frequently and effectively are the ones that produce the best results. Yet many teams don’t know how to iterate effectively. They spend too long building out a design and then don’t collect any useful information to tell if they’ve achieved what they set out to get. They end up deploying...
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Brian Hochhalter on My Interview With Dan Brown

Over at From Chaos, Brian Hochhalter wrote a very thoughtful review of the interview I did with Dan Brown: Growing documents Brown begins by suggesting that designers start documents with a basic nucleus of necessary information then adding detail in layers. He also put forward the idea that ideal documentation should be able to give a bird’s eye view and address the road-level details that developers...
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Spoolcast: Ajax Aids Accessibility?

Duration: 23 m | 12 MB Recorded: January, 2009 Brian Christiansen, UIE Podcast Producer [ Subscribe to our podcast via ←This link will launch the iTunes application.] [ Subscribe with other podcast applications.] [ Direct Link to MP3 File ] Yes, if you do it right, using Ajax techniques can improve accessibility. Surprised? You shouldn’t be. Ajax is like most techniques and technologies on...
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