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The user experience of Swine Flu Online

When the National Pandemic Flu Service launched last week, it was always going to be big. As it transpired, the demand was massive, beyond even what the developers had predicted with over 2,000 requests a second for the homepage. When I checked the site later that day (for professional reasons), I was surprised. To be clear: I don’t really know how or why the site looks as it does: I’ve not been...
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Interview: Amy Buckner on Mobile Usability

With mobile devices being used to perform an ever increasing number of functions and tasks, mobile Usability has never before been as critical as it is today. Jakob Nielson recently posted an article about mobile Usability and concluded that there is a lot of room for improvement. Enter Amy Buckner, Managing Partner and Co-Founder of AnswerLab, a User Experience research company based out of San Francisco....
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Prepare your Nominations for the Innovation Awards 2009

2008 saw the launch of Econsultancy’s first ever Innovation Awards, designed to give clients, suppliers and agencies recognition for genuine innovation and success in digital marketing. Innovation in User Experience is one of the award categories, and in 2009, we look forward to even greater things as more companies turn to digital and the unique opportunities it presents to stand out from the competition,...
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Yahoo to refocus on the User Experience

As Yahoo sees a drop in revenue, the online giant is refocusing to build out its ad offering and the User Experience on its site. In a recent sales call, Yahoo reported revenues of $1,573 million for the second quarter of 2009, a decrease of 13% from the second quarter of 2008. The decrease was driven by a 15% decline in search advertising revenue and a 14% decline in display advertising revenue. To...
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Designing Firefox 3.2

In January 2000, T-Online asked us what we’d do if we could design a browser from scratch. Our answer was “Tabs”. Eight years later Aza Raskin, head of User Experience at Mozilla, asked me what I think a new tab should look like. The answer after days of mailing back … Go to Source            
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